Serenity Mobile Massage LLC Privacy Policy and SMS Terms and Conditions

Privacy Policy

At Serenity Mobile Massage LLC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services or visit our website. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information necessary to provide you with our services, including but not limited to:

•Personal Identification Information: Name, address, phone number, email address, and date of birth.

•Appointment and Service Details: Booking history, preferred services, and relevant health information provided through intake forms.

•Payment Information: Credit card or other payment details when making a booking or purchase.

•Website Usage Data: Information regarding how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information collected for the following purposes:

•To schedule and provide massage services

•To process payments and maintain financial records

•To communicate with you regarding appointments, promotions, and updates

•To improve our services, website, and marketing efforts

•To comply with legal obligations and enforce our policies

3. Email Marketing

If you opt-in to receive our email communications, we will use your email address to send you updates, promotional offers, and wellness tips. You can unsubscribe from these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties except in the following circumstances:

•With service providers who assist in payment processing, scheduling, or marketing, under strict confidentiality agreements

•When required by law or to comply with legal processes

•To protect the safety, rights, and property of Serenity Mobile Massage LLC, our clients, or others

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

•Access, correct, or update your personal information

•Request the deletion of your data, subject to legal and contractual obligations

•Opt out of receiving marketing communications at any time

•Withdraw your consent for the processing of personal data where applicable

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience, track website usage, and analyze trends. You can control the use of cookies through your browser settings, though disabling cookies may affect certain website functionalities.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any external websites you visit.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. The revised policy will be posted on our website with the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Serenity Mobile Massage LLC

Email: serenitymobilemassage1@gmail.com

Phone: 351-209-7569

Last Updated: 10/9/2024

SMS Terms and Conditions

Serenity Mobile Massage LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

•Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

•Data Usage: We use your data solely for sending messages regarding appointments and customer support.

•Data Security: We protect your data with secure storage measures to prevent unauthorized access.

•Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

•MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

•Messages are recurring, and message frequency varies.

•Contact Serenity Mobile Massage LLC at (617) 936-0188 or serenitymobilemassage1@gmail.com for HELP or to STOP receiving messages.

•Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to serenitymobilemassage1@gmail.com or (617) 936-0188. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

•You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.

•Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Serenity Mobile Massage LLC will not sell, rent, or share the collected mobile numbers.

•All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.