At Serenity Mobile Massage LLC, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you engage with our services or visit our website. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect personal information necessary to provide you with our services, including but not limited to:

•Personal Identification Information: Name, address, phone number, email address, and date of birth.

•Appointment and Service Details: Booking history, preferred services, and relevant health information provided through intake forms.

•Payment Information: Credit card or other payment details when making a booking or purchase.

•Website Usage Data: Information regarding how you interact with our website, including IP address, browser type, and pages visited.

2. How We Use Your Information

We use the information collected for the following purposes:

•To schedule and provide massage services

•To process payments and maintain financial records

•To communicate with you regarding appointments, promotions, and updates

•To improve our services, website, and marketing efforts

•To comply with legal obligations and enforce our policies

3. Email Marketing

If you opt-in to receive our email communications, we will use your email address to send you updates, promotional offers, and wellness tips. You can unsubscribe from these communications at any time by clicking the “unsubscribe” link in the email or contacting us directly.

4. Data Sharing

We do not sell, trade, or share your personal information with third parties except in the following circumstances:

•With service providers who assist in payment processing, scheduling, or marketing, under strict confidentiality agreements

•When required by law or to comply with legal processes

•To protect the safety, rights, and property of Serenity Mobile Massage LLC, our clients, or others

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to:

•Access, correct, or update your personal information

•Request the deletion of your data, subject to legal and contractual obligations

•Opt out of receiving marketing communications at any time

•Withdraw your consent for the processing of personal data where applicable

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience, track website usage, and analyze trends. You can control the use of cookies through your browser settings, though disabling cookies may affect certain website functionalities.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any external websites you visit.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or industry standards. The revised policy will be posted on our website with the “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Serenity Mobile Massage LLC

Email: serenitymobilemassage1@gmail.com

Phone: 351-209-7569

Last Updated: 10/9/2024